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Translation Quality Assurance


What we need from you

  • If possible, send us editable documents. Translation friendly file types include .doc, .docx, .rtf, .html, .txt, as opposed to PDF files which can cause a lot of layout and formatting problems.
  • We would also like as much detail as possible regarding the intended use and the target audience of your document in order to give relevant instructions to our translators and proofreaders.
  • Try to send us your project as soon as possible and, of course, give us as much time as possible. This will help us find the most competent translators and proofreaders for your document.
  • If you have previously translated relevant material, we can leverage it in order to ensure the consistency and continuity of your projects. This will also decrease the cost of your translation.
  • Your feedback after the completion of the task is of utmost importance to us and helps us improve our services, our processes and be more prepared when you send us your next project.

What we do to ensure quality

  • We collaborate only with certified and experienced linguists, translating and proofreading only into their native language.
  • We make sure to assign your project to linguists with the appropriate professional and academic background. We don't assign medical projects to engineers or IT projects to doctors.
  • We always translate using the SDL Trados Studio Translation Memory platform, which ensures terminological and style consistency and also offers an array of QA tools for the translated content, including Segments Verification, Inconsistency Verification, Punctuation, Numbers, Regular Expressions, Trademark Check, Length Verification.
  • Depending on the project and the nature of our collaboration with the client, we create glossaries and style guides specific to the client's project in order to streamline the process for future projects.
  • Your feedback after the completion of the task is of utmost importance to us and helps us improve our services, our processes and be more prepared when you send us your next project.